Coronavirus Update: The website is fully open. We are shipping all our orders the same working day. UK delivery is now free for all orders.
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Faulty Item Return

Faulty Item Return

Please use this form to let us know about an item you’ve purchased from us that’s faulty.

Our warranty returns process is easy:

– Please fill in the form below

– We’ll be in touch to confirm arrangements

– Send the item back to us

– We’ll organise the rest

* Required Fields

*International customers: with international orders, please fill in the form above and we’ll notify you of different arrangements for faulty items.

For the full details of our returns policy, please see our terms and conditions.

If you have got a question that doesn’t fit above, please just email us or call.

Customer Services are open Monday to Friday (9:00 a.m. – 5:00 p.m.)