About Castleberg Outdoors
Specialist Independent Outdoor Retailer
Castleberg Outdoors is a specialist independent outdoor retailer first established in 1987. Aside from some of the best prices you'll find, we are hugely focused on customer service. Expert advice, delivering on time, answering emails or calls - it's important to us to get it right and make you delighted - it means (we hope) you'll come back again.
Why are we different? How do we do things? We believe our strength is in our staff, our shop and what we sell. Our staff because everyone who works for us has a passion for the outdoors, knows the gear inside out and is committed to doing their best for customers. Our shop because it means we talk to customers face to face every day, we learn about what you need and how our gear performs for you. What we sell because we have an unrivalled range in our core brands and what we stock is technical, high performance gear - our hope is that you'll be delighted with what you buy, it'll perform brilliantly and give years of service.
The reason we are here is to do the right thing. Whether in store or online, we operate on a simple principle - 'to treat customers how we'd like to be treated ourselves'. It works (just check out our trustpilot feedback) - we've been voted as one of the top independent outdoor retailers in the UK several times by a TGO magazine panel and their readers.
Please order with confidence - we promise not to disappoint.
Who We Are
Catherine - Shop Manager – Catherine is our superstar stalwart. She reckons she lives at the shop - but we love her because she laughs in the face of adversity, smiles at every challenge and giggles when faced with chaos and disorder. A runner and outdoor enthusiast who we couldn’t do without- she manages the shop.
James Sales Supervisor – James brings loads of enthusiasm and experience to the team. He’s a very keen canoeist, climber and aspiring mountain leader – he’s a great cook, scout leader, event organiser and mucker- in- er as well.
Liam Sales Assistant - Liam's been here a while and studies locally and works weekends. He enjoys walking and is a keen bird watcher too.
Lily - Sales Assistant - Lily's been with us a little while now and is into all things outdoors.
Mary - Website & Marketing - Mary's been with us a long time and knows the shop and products inside out. Alongside being a keen road biker and doing anything competitive, Mary has a vast experience of competitive fell running and racing at all levels.
Nigel - Sales Assistant - Aside from being super-nice, Nigel's a keen cyclist and walks a lot too. He's a keen dog walker too (amongst lots of other interests)
Ruth - Accounts – Ruth’s a runner, hillwalker, outdoor ed. tutor, and mum of three energetic boys. Ruth sorts all the important bits and she’s the one that says ‘Yes’ when needed.
Steve - Owner – Steve runs the business and does all the bits in between (sometimes). Steve’s a part-time runner, cyclist and hillwalker and is married to Ruth.
Tabitha - Sales Assistant - Tab's is the youngest on the team at the moment but has been helping out for a while now.
Shop Opening Times
Please note: Our retail shop is currently open 10:00am to 5:00pm every day. You can call us on 01729 823751 to chat, get advice or discuss orders between 10:00AM to 5:00PM weekdays. We are processing orders as normal every working day. Thank you for your continued support and loyalty.
|Monday||10:00am to 5:00pm|
|Tuesday||10:00am to 5:00pm|
|Wednesday||10:00am to 5:00pm|
|Thursday||10:00am to 5:00pm|
|Friday||10:00am to 5:00pm|
|Saturday||10:00am to 5:00pm|
|Sundays & Bank Holidays||10:00am to 5:00pm|
Our Retail Shop
Our retail shop is in the centre of Settle, North Yorkshire, right on the edge of the Yorkshire Dales National Park. The shop stocks a massive range of top quality outdoor brands.
The shop has been established for over 25 years and our vision is simple - we treat customers how we'd like to be treated ourselves. We only stock brands that offer the best performance, quality and durability. Our customers range from walking enthusiasts to ultra-distance mountain racers and anyone in-between. Everyone who’s on our team are totally approachable, friendly, honest in their advice so please just get in touch or call in if you have any questions.
We're specialists in what we do - we have a unrivalled range in the high quality brands we stock and our team are all outdoor enthusiasts who know how to use it. We aim to help you save time, effort and money by giving good honest advice and service so you can choose the right kit first time, gear that does the job you need it to do and gives you long and faithful service.
Our downstairs departments cater for walkers, trekkers and outdoors enthusiasts in general. Our upstairs sales floor also caters for trail running - including clothing and equipment for trail running, ultra running, mountain marathons and adventure racing and much more…
How to Find Us
We are in the centre of the historic market town of Settle, North Yorkshire.
Finding us is easy - from the centre of town, look towards Castleberg Rock (which overlooks the town) you'll find us!