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“Whatever your question, we are here to help”
We pride ourselves on customer service. Why? Because we’re family-run, small, happy team who love what we do.
Pick one of the sections below – with the right details, we’ll aim to get back to you super-quick.
We look forward to hearing from you.
|General Enquiry||Sales related questions – sizing, features, options, etc…|
|Product Enquiry||If an item’s out of stock, on order or due in soon – we’ll tell you as soon as it’s in or reserve one…|
|Faulty Return||It’s broken and you want to send it back – notify us so we can get the paperwork organised…|
|Item Exchange||It doesn’t fit, you don’t like it or you want an alternative colour. Don’t worry, we’ll sort it…|
|Where's my Order?||If it hasn’t turned up yet, we’ll check and chase for you…|
|Price Match Request||Seen it for less – get our Price Match Guarantee here….|
If you don’t like forms or have got a question that doesn’t fit with one of the above, please email us at email@example.com or call +44 (0) 1729 823751.
The Castleberg Outdoors Team
Customer Services are open Monday to Friday (9:00 a.m. – 5:30 p.m.)