Contact Us
“Whatever your question, we are here to help”
We pride ourselves on customer service. Why? Because we’re family-run, small, happy team who love what we do.
Pick one of the sections below – with the right details, we’ll aim to get back to you super-quick.
We look forward to hearing from you.
General Enquiry | Sales related questions – sizing, features, options, etc… |
Product Enquiry | If an item’s out of stock, on order or due in soon – we’ll tell you as soon as it’s in or reserve one… |
Faulty Return | It’s broken and you want to send it back – notify us so we can get the paperwork organised… |
Item Exchange | It doesn’t fit, you don’t like it or you want an alternative colour. Don’t worry, we’ll sort it… |
Where's my Order? | If it hasn’t turned up yet, we’ll check and chase for you… |
Price Match Request | Seen it for less – get our Price Match Guarantee here…. |
If you don’t like forms or have got a question that doesn’t fit with one of the above, please email us at enquiries@castlebergoutdoors.co.uk or call +44 (0) 1729 823751.
Thanks
The Castleberg Outdoors Team
Customer Services are open Monday to Friday (9:00 a.m. – 5:30 p.m.)