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Trail Running
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Coronavirus Update: The website is fully open. We are shipping all our orders the same working day. UK delivery is now free for all orders.
Castleberg Outdoors - Independent Retailer of Gear for Adventure
01729 823751CONTACT US
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Contact Us
“Whatever your question, we are here to help”
We pride ourselves on customer service. Why? Because we’re family-run, small, happy team who love what we do.
Pick one of the sections below – with the right details, we’ll aim to get back to you super-quick.
We look forward to hearing from you.
| General Enquiry | Sales related questions – sizing, features, options, etc… |
| Product Enquiry | If an item’s out of stock, on order or due in soon – we’ll tell you as soon as it’s in or reserve one… |
| Faulty Return | It’s broken and you want to send it back – notify us so we can get the paperwork organised… |
| Item Exchange | It doesn’t fit, you don’t like it or you want an alternative colour. Don’t worry, we’ll sort it… |
| Where's my Order? | If it hasn’t turned up yet, we’ll check and chase for you… |
| Price Match Request | Seen it for less – get our Price Match Guarantee here…. |
If you don’t like forms or have got a question that doesn’t fit with one of the above, please email us at [email protected] or call +44 (0) 1729 823751.
Thanks
The Castleberg Outdoors Team
Customer Services are open Monday to Friday (9:00 a.m. – 5:00 p.m.)
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