Contact Us

Our customers love us
Castleberg Outdoors is 5 star rated on Trustpilot


“Whatever your question, we are here to help”

We pride ourselves on customer service. Why? Because we’re family-run, small, happy team who love what we do.

Pick one of the sections below – with the right details, we’ll aim to get back to you super-quick.

We look forward to hearing from you.


General Enquiry Sales related questions – sizing, features, options, etc…
Product Enquiry If an item’s out of stock, on order or due in soon – we’ll tell you as soon as it’s in or reserve one…
Faulty Return It’s broken and you want to send it back – notify us so we can get the paperwork organised…
Item Exchange It doesn’t fit, you don’t like it or you want an alternative colour. Don’t worry, we’ll sort it…
Where's my Order? If it hasn’t turned up yet, we’ll check and chase for you…
Price Match Request Seen it for less – get our Price Match Guarantee here….


If you don’t like forms or have got a question that doesn’t fit with one of the above, please email us at or call +44 (0) 1729 823751.


The Castleberg Outdoors Team

Customer Services are open Monday to Friday (9:00 a.m. – 5:30 p.m.)