If you sign up to our Loyalty points they can be earned for making purchases in-store — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Loyalty Points balance. A few items are excluded from generating points - such as gift vouchers.

The value of Loyalty Points are fixed to 1 point being worth 1 penny, so 100 points is worth £1. Points are only redeemable against purchases in-store and have no external cash value.

Redeem Loyalty Points 

You can only redeem your Loyalty Points in our store. Loyalty points are available to redeem 7 days after the purchase that generated them. If you have accumulated Loyalty Points, to redeem them when you next visit our store, you will have the option of using Loyalty Points as one of the payment methods. Please make sure you mention to one of our team that you have a loyalty points account. The option to use Loyalty Points, as well as your balance and the monetary equivalent of this balance, can be communicated at the till in our store. Redeemable Loyalty Points can be used in conjunction with other payment methods such as credit cards, cash, gift cards and more.

Loyalty Points are currently not capped in terms of minimum or maximum values that can be redeemed.

You have the ability to view and manage your Loyalty Points through your Customer Account on the website. You will receive an email each time you spend or earn points and your points will be summarised on every receipt of purchase in-store. Please remember to declare you have an account when making a purchase so the points can be applied. We cannot retrospectively or manually add points onto your account. Points can only be applied by making purchases. Online purchases are exempt from generating points as our website prices are automatically discounted in lieu of Loyalty Points.

Loyalty Points expire after two years (24 months) from the date of a purchase. Points will expire in the order from which they were first earned but are spent in that order too.

• Any changes to the Loyalty policy will be fully communicated here prior to going live.

• We cannot add or redeem points retrospectively.

• The account holder must be deemed as the purchaser for points to be applied - we cannot apply points for purchases not made by the Loyalty Points account holder.

• In the case of special orders, bulk purchases or business accounts. We reserve the right to refuse loyalty account facilities.

• Loyalty points do not apply to the purchase of a small number of goods such as vouchers.

• In exceptional circumstances we reserve the right to cancel and remove accounts.